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Director of Pricing and Customer Support - Edmonton – Confidential Employer (Edmonton, AB)

Start date: Mon Jun 3, 2013

At Westcan, we dedicate ourselves to delivering complete, customer-driven transportation solutions. Since 1964, our team of industry professionals has worked to build a reputation for safety, on time delivery and unparalleled customer service. Staying true to this tradition is what keeps RTL-Westcan driving for excellence.
The Director of Pricing and Customer Support will manage and control customer contracts and pricing, and provide quotes and complete tender submissions for external customers. [more] This role will manage all customer contracts including expiries and negotiated rate changes, and perform profitability analysis on all major accounts, lanes and product lines. This role provides daily supervision to the Quotations Assistant, who provides support to the pricing and quotations functions.
Responsibilities:
Preparation and Completion of Tenders
Prepare and complete tenders with accuracy including profitability and return on capital analysis
Determine proper highway routing as quotes are based on kilometers, route, quantity and customer and complete pricing and quoting accurately for customers
Manage Fuel Surcharge programs by monitoring fuel pricing and completing fuel surcharge calculations by customer (advise customers of changes monthly and update rates accordingly)
Perform profitability and lane analysis on contracts, customers and product lines
Complete market research by region and product line in order to ensure rates and pricing is accurate
Streamline tender to submission process and customer management process
Customer Relations
Respond to general customer inquiries regarding rates, extra charges, waiting time
Determine nature of customer concerns and attempt to resolve concerns
Manage all customer contracts including tracking expiries, managing rate changes
Work closely with Business Development, sales and the executives in order to ensure clear communication on customer needs and contracts
Troubleshooting / Extraordinary Bills of Lading (BOL)
Prepare bills of lading for manual billing and review for missing information to ensure timely and accurate submission of customer billing
Investigate bills of lading by examining extra kilometers, diversions, etc.
Coordinate collections with Accounts Receivable group to ensure timely collection of accounts
Qualifications and Skills:
A Bachelor's degree in business, commerce, accounting or finance or logistics
Minimum 5 years of experience working with contracts and performing analysis, along with previous leadership experience
Must have experience within the transportation industry
Ability to supervise and communicate effectively to assist in training of staff and communication with customers
Competencies: Time management, communication, organization skills, problem solving, project management, high attention to detail and analytical skills
Business Acumen: Understands the components that make up the business costs and applies the knowledge to various rate models
Must be proficient in Excel
COMPENSATION:
A competitive salary, bonus, years of service awards, a matched RRSP program and a comprehensive flexible benefits package.
Interested applicants please apply online at www.westcanbulk.ca under the Join Our Team section.

EVENT STAFF – Confidential Employer (Calgary, AB)

Start date: Wed May 15, 2013

We are looking for out going, customer service oriented and bright people to be on our team for this years GO EXPO!
Interested applicants please send your resume to sarah@officejobs.com.

Data Entry – Autodesk Inc Company (Miami, Oklahoma)

Posting Description..........We are seeking extremely motivated and experienced individual for position of Data Entry clerk/Administartive Asistance/Customer Service/Receiptionist/Pay roll office ..Position: Full time and part-time (30-40 hours per week Monday through Friday daytime) The position is for full-time and part-time positions available within the company.. Benefits include health, dental, vacation time, sick leave, and 401K. [more]

Data Entry Clerk Job Purpose: Maintains database by entering new and updated customer and account information.

Job description:

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.

Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Maintains data entry requirements by following data program techniques and procedures.

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

Tests customer and account system changes and upgrades by inputting new data; reviewing output.

Secures information by completing data base backups.

Maintains operations by following policies and procedures; reporting needed changes.

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Maintains customer confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information, Results Driven, Energy Level

Data Entry – Confidential Employer (Florida, Oklahoma)

Start date: Sun May 12, 2013

Posting Description..........We are seeking extremely motivated and experienced individual for position of Data Entry clerk/Administrative Assistance/Customer Service/Receptionist/Pay roll office ..Position: Full time and part-time (30-40 hours per week Monday through Friday daytime) The position is for full-time and part-time positions available within the company.. Benefits include health, dental, vacation time, sick leave, and 401K. [more]

Data Entry Clerk Job Purpose: Maintains database by entering new and updated customer and account information.

Job description:

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.

Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Maintains data entry requirements by following data program techniques and procedures.

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

Tests customer and account system changes and upgrades by inputting new data; reviewing output.

Secures information by completing data base backups.

Maintains operations by following policies and procedures; reporting needed changes.

Maintains customer confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information, Results Driven, Energy Level

Online account clerk – FUEL Bookkeeping (Vancouver, British Columbia)

Shortage of staffs and we need more

Maintenance Worker – Awo Taan Healing Lodge Society (Calgary, Alberta)

Routinely inspect interior & exterior spaces and equipment;

Routinely maintain & log building systems (ie heating, electrical, mechanical, boiler chemical levels);

Report problems & recommend changes to improve efficiency, reduce operating costs or comply with environmental, building and safety codes;

Research, contact maintenance contractors & acquire estimates for required services/repairs than submit for approval;
[more]
Respond to emergencies such as basic plumbing; power failures, floods & fires;

Change filters, etc. on equipment, as required;

Maintain & ensure continual operation all lights, windows, & security blinds;

General cleanup of garbage & debris, of interior and exterior spaces, as required;

Conduct minor household repairs

Child Support Worker – Awo Taan Healing Lodge Society (Calgary, Alberta)

Plan & implement age and skill level appropriate programming which promotes healthy development;

Provide supportive advocacy, counselling & referrals;

Facilitate circles and other cultural programming - parenting programs and Healing circles;

Foster relationship building within the family using the empowerment approach;

Assist other Workers, volunteers & practicum students, when necessary;
[more]
Daily log/contact with each resident/file, including all relevant forms, referrals, phone assessments & advocacy;

Attend staff meetings & staff training opportunities;

Ability to communicate & model healthy language and behaviours;

Other duties, as required.

Female Office Assistant – TutorBureau.Com (New Delhi, Delhi)

Office Assistant Cum Receptionist

Female Office Assistant – TutorBureau.Com (New Delhi, Delhi)

Office Assistant cum Receptionist

FT Dental Assistant RDA II – - (Calgary, Alberta)

FT Dental Assistant RDA II is required for our friendly NW Calgary Dental Team . We strive to deliver excellent patient care in a relaxed and comfortable team environment. We are looking for a new team member with a positive personality and a good work ethic. Training will be provided as needed. Please email your resume